Privacy Information Management Statement
Enable Software Pty Ltd publishes and distributes a range of software applications and provides technical support to software end-users. We are required to comply with the National Privacy Principles contained in the Privacy Act 1988. The privacy and security of the personal information that we hold about you is very important to us. This statement is a requirement of the National Privacy Principles, and will assist you in understanding how we collect, store and use your personal information.
Collection and Storage of Personal Information
We most commonly collect information from our customers when you purchase any of our software products over the Internet through any of our authorised resellers. The information collected usually comprises: name, address, telephone and email contact details, as well as details of the product you use and your order ID number. Should you contact us requiring technical or other assistance, we store information relating to your problem and our suggested solutions. This allows us to better provide further assistance should you require it.
Your information is stored by Enable Software and our authorised resellers in electronic customer management and database systems which are accessed by authorised users only. These contain security features to ensure the protection and integrity of the data that is held within them.
How We Use Personal Information
We most commonly use personal information to communicate with you about the product you have purchased. These communications could relate to software upgrades, feature variations or enhancements, any particular issues or problems that have been detected within the software and corrective measures that may be taken, and informing you of other Enable Software products that may be of interest to you. Information is also used to identify software end-users who are legally permitted to use Enable Software applications, and therefore, assists us in enforcing our copyright and intellectual property rights.
Disclosure
Enable Software (and its authorised resellers) will not disclose your personal information to any third party without your consent unless required to by law.
Access to Information
The National Privacy Principles provide you with the right to assess the personal information that we hold in relation to you. If you would like details of the personal information which we may hold about you, or if you would like to correct any of the information that we hold, please contact us as follows:
email: enable@enablesoftware.com
We have internal procedures in place to deal with such requests, and we may require further information from you to verify your identity.